Sales Floor Manager Assessment Welcome to your screening interview assessment - Please note that you will only have one chance to answer the questions within the 10-minute time limit, please take care when answering - as one wrong question is the difference between passing or failing. The timer will start as soon as you click next. Good Luck! Name & Surname Email 1. How do you handle conflict between team members? Fire both team members involved Ignore the conflict and hope it goes away on its own Take sides and defend one team member over the other Listen to all sides and work together to find a solution None 2. How do you set performance goals for your sales team? Set goals that are realistic and achievable with effort and support Ignore performance goals altogether Let team members set their own goals Set goals that are unrealistic and unattainable None 3. How do you ensure your sales team meets their targets? Ignore their progress until it's too late Provide regular feedback and coaching to help them improve Punish underperforming team members Threaten to fire underperforming team members None 4. What do you do when a team member consistently underperforms? Provide support and resources to help them improve Punish them in some way Ignore their performance until it becomes a serious problem Fire them immediately None 5. What is your approach to coaching and mentoring sales team members? By providing no feedback or guidance By identifying areas of improvement and developing a plan to address them By criticizing their performance constantly By providing them with irrelevant advice None 6. How do you guide your sales team to success? Let them figure things out on their own Provide support, resources, and coaching when needed Micromanage every aspect of their work Ignore their progress until it's too late None 7. How do you develop sales training programs for new team members? By ignoring their needs By assessing their needs and developing customized programs By providing no training at all By providing generic training programs None 8. How do you deal with a team member who consistently undermines others? Ignore the behavior and hope it stops on its own Work with the team member to understand the root of the behavior and find a solution together Confront the team member and tell them to stop Fire the team member immediately None 9. How do you celebrate team successes? Celebrate team successes as a group Celebrate individual successes only Criticize the team for not doing better Ignore them None 10. What is the most effective way to motivate your sales team? Give preferential treatment to top performers Provide regular feedback and recognition for good work Punish underperforming team members Set unattainable goals None 1 out of 4
